Am I eligible for VIP365?

VIP365 is available to employees of our affiliated resorts as an employee benefit and the staff of affiliated institutes, societies and councils as well as anyone with an immediate family relationship (i.e., spouse, mother/father, son/daughter or significant other) with any of the foregoing persons (collectively, “Eligible Members”).

Can you tell me more about the VIP365 Program?

VIP365 provides Eligible Members with a full-service travel platform allowing members to book travel from start to finish. In addition to discounts on resorts, car rentals and hotels, members may have access to air and even activities that can be booked wherever you’re traveling!

Can you tell me more about your cruise program?

VIP365 have access to thousands of cruise vacations on many of the leading cruise lines. Visit the cruise link to browse cruise vacations!

I am looking for a vacation rental at a specific location and/or time and can’t find it. Can you help me?

With so many vacation options from hotel to resorts to cruise, there are so many ways to vacation with VIP365. The website is updated throughout the day, please continue to check back to see if your desired date and location becomes available.

What is your cancellation policy?

The fees assessed by VIP365 and any applicable third party travel provider as a result of a cancellation or change are set forth on the Booking Confirmation and apply to all transactions purchased through VIP365. Please refer to the Booking Conditions for our detailed confirmation policy.

Can I take non-member travel companions?

Yes. As long as you are an Eligible Member, and the reservation is in your name, your companions may accompany you provided that you do not exceed the maximum occupancy allowed for your reservation. Depending on the resort, you may even be permitted to book multiple units at the same time and location so long as you are also traveling.

Do you offer all-inclusive resorts?

Yes, we do. You can find them in the Resort Store on the VIP365 site.

How far in advance do I have to make a reservation to ensure there is availability?

Reservations are made on a first-come, first-served basis, so a location may be available in the morning, but gone by afternoon. If all available units have been reserved, please contact a Vacation Guide at 866-539-1922 at who will assist you with finding an alternative location or available date.

*VIP365 members get up to 60% off of hotels, car rentals and activities. Resort bookings starting at $299. Cruises only available for booking with a premium membership.

** Destinations and travel times are subject to availability. Additional travel costs, mandatory all-inclusive fees, taxes, and other expenses are not included. Additional terms and conditions apply and will be provided at time of booking. Program rules subject to change. See terms and conditions.